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Services
Staff
Appointments
Resources
FAQs
FHC News What Consumers Say About FHC
Success Stories
The Family Hearing Center provides comprehensive audiology
services to adults and children with hearing loss. Our goal for each
of our consumers is to identify hearing problems, and provide
appropriate amplification, while balancing benefits and costs. We
offer a 10-month, no interest payment plan for hearing aid
purchases! Call for details.We
are located at 2301 Research Boulevard, Suite 110, in Rockville,
Maryland.
301.738.1415 (phone)
301.424.8063 (fax)
301.424.5203 (TTY)
Email
| Services |
- Comprehensive hearing evaluations for all ages
- Hearing aid consultations and fittings for many
makes and models
- Assistive listening devices
- Auditory Processing Disorder Evaluation
- Aural Rehabilitation
- Community hearing screenings
- Bilingual testing (Spanish, Hebrew, and Arabic)
- Difficult-to-test children and adults (Team Testing)
- Otoacoustic Emissions
- Walk-in clinic for hearing aid problems (Hours: most Fridays
12:00
p.m. - 2:00
p.m.
and Saturdays 11:00
a.m. - 1:00
p.m.)
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| Staff |
Audiologists hold Masters degrees, are certified by the American
Speech-Language- Hearing Association (ASHA) and are licensed by the
State of Maryland.
Susan Yaffe-Oziel, M.M.S., CCC-A, Director
Nessrin Khaskia, M.S., CCC-A, Clinical Audiologist
Jackie Rozmaryn, M.S., CCC-A, Clinical Audiologist
Grace Richards, M.S., CCC-A, Clinical Audiologist
TLC's Family Hearing Center serves all ages, infants through
adults. Insurance is accepted at The Family Hearing Center per the
following types of coverage:
- Participating: Medicare, CIGNA, Integrated Health Plan
Inc., NCPPO/UniCare/Mutual of Omaha, United Healthcare
- Approved/Non-participating: CareFirst Blue Cross/Blue
Shield of MD, TRICARE Sierra Military (U.S. Military
coverage)
- Non-participating, but approved for certain
contracts/services: CareFirst Blue Cross/Blue Shield of DC,
IBM Special Care Plan
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| Appointments |
Hearing evaluations are by appointment only. Please
call us at
301.738.1415 or email
Laurel Delgado, Appointment Secretary, for more information or to schedule an appointment. |
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Resources
Please click here to
return to TLC's Web Resource Library.
Hearing Impairment in
Children and Adults
Links:
Articles and Factsheets:
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Advice to Hearing Aid
Users about Batteries, TLC's Family Hearing Center
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Battery Warning, TLC's
Family Hearing Center
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Communication Strategies for the Hearing Impaired, TLC's
Family Hearing Center
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Don't Put Off Evaluating A Loss of Hearing, Susan Yaffe-Oziel, MMS, CCC-A
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Dos and
Don'ts for Hearing Aid
Dos and Don'ts, TLC's Family Hearing Center
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How Loud Is Too Loud?, Susan Yaffe-Oziel, MMS, CCC-A
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Suggestions for Communicating With Hearing Impaired Persons,
TLC's Family Hearing Center
Please also consider writing a letter to your senator or
representative asking them to support the Hearing Aid Tax Credit
bill. This bill would provide a $500 tax credit per hearing aid
for people aged 55 or older who purchase hearing aids. For a sample
letter,
click here.
FAQs
Welcome to The Family Hearing Center FAQs. Here
you will find answers for typical questions about hearing loss and
hearing aids. If you don't find what you are looking for, please
contact The Family Hearing Center staff directly.
Q: How can I get my hearing evaluation charges covered by
Medicare?
A: For those with hearing loss, The Family Hearing Center will
request that you bring in or fax a prescription from one of your
physicians, preferably your internist. The referral should be
received at the time of your evaluation appointment. When you come
in we will also ask that you fill out a HCFA form and allow us to
make copies of your Medicare card and secondary insurance cards,
when applicable. Following your evaluation the bill will be sent
directly to Medicare and you may be required to pay a co-pay at the
time of service.
Q: Whom should I call to make an appointment for an auditory
processing battery of tests?
A: Both an audiologist and speech-language pathologist will
conduct testing. Patients' first point of contact is TLC's Assistant
Executive Director, who will conduct a phone interview to determine
if TLC's evaluation is appropriate for the child in question. If so,
clients will schedule an appointment.
Generally, three separate appointments are scheduled: one with an
audiologist, a second with a speech-language pathologist, and third,
a parent meeting to review our results and recommendations.
Q: Why should I bring my child to The Family Hearing Center
for a hearing test instead of my doctor's office?
A: TLC is one of a few
facilities in the area that does team testing, which involves a
staff member assisting the audiologist in the test booth and
focusing on the needs of the child, so the audiologist can
concentrate on test procedures. This team approach typically offers
a non-threatening and fun experience for both child and parent.
Also, depending on the age or involvement of your child, the center
has a variety of test procedures available, and audiologists who are
experienced in testing children of all ages for possible hearing
loss.
Q: How do I know I am a candidate for a hearing aid?
A: The first thing you must know is if you have hearing loss. It's
advisable to have a hearing test as soon as you suspect that you
have hearing loss. Another consideration is do you experience
difficulty hearing or do you notice extra stress from not hearing or
understanding speech or environmental sounds? Do you find yourself
tired at the end of the day because you're straining to listen?
Sometimes family and friends will recognize that you have difficulty
hearing even before you do. If they find your hearing loss to be a
burden then you many want to consider a hearing aid just to be
courteous to them. Another way to determine your candidacy for
hearing aids is to ask for a demonstration and to try them in your
typical listening environments.
Q: What should I do when my hearing aids whistle or feedback?
A: Feedback can occur from many reasons. One type of feedback is
when a hearing aid needs a repair and has internal feedback. Your
audiologist can determine this. Another type of feedback is when the
hearing aid works properly, however, the amplified sound from the
hearing aid gets picked up by the hearing aid microphone such as
when you cup your hand over the hearing aid.
It's important to determine where the feedback is coming from. For
instance, is the hearing aid or earmold fitting loosely and
therefore causing sound leakage. Sometimes excess wax accumulation
in the ear canal can cause feedback. Some solutions for feedback
include, remaking the hearing aid or mold for a better fit, cleaning
the ear canal, checking the hearing aid vent, reducing high
frequency amplification or adding a "canal lock" to the hearing aid.
Q: What can you tell me about digital hearing aids?
A: There are many digital hearing instruments available. Most of
these hearing aids analyze sounds, determine if the sound is speech
versus noise and then convert this information to numbers which are
analyzed and manipulated by a set of rules or algorithms that are
programmed into a chip that controls the hearing aid amplification.
As a result, digital hearing aids have less distortion that is
generally found in analog hearing aids. These devises are extremely
flexible and can be fine-tuned in many different ways via a
computer.
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